**SHIPPING POLICY**
**GENERAL INFORMATION**
To ensure that your package is properly delivered and that you receive it the time frames we advertise, please make sure that your address is correctly entered and includes relevant and/or required information. The use of correct abbrevation, street numbers, building or apartment numbers, and route information ( applicable) is critical to ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or entered incorrectly at the time of purchase. We will ship to PO Boxes via USPS; however, expedited shipping is not available to a PO Box. Other carrier options are available, and we reserve the right to change carriers at any time.
**PROCESSING TIME**
All orders have a processing time of 3-5 business days. We may experience delays with processing and shipping due to an increase in order volume. Once your order has been scanned into the shipping carrier network, an expected delivery date will be reflected
**SHIPPING**
All orders within the USA should arrive within 3-10 business days of the purchase date. The time takes for these orders to arrive varies depending on your location and the processing time of your local post office. We will send a tracking number in your confirmation email.
**TRACKING**
Each order receives an assigned tracking number as soon as the label is printed. We encourage each customer to check their preferred method of communication provided checkout to get updates about their order. If you have created an account, please log in to get details about your orders. Once your order has been received by the shipping carrier during checkout, the duration of the transit of your package is solely by the carrier. This is completely separate from the allotted for processing your order.
**REFUNDS, RETURNS, EXCHANGES**
Due to the nature of the items sold on the PLO platform, all sales are final and are not eligible for refunds, returns, or exchanges.